HostGator Hosting Review

 

HostGator, unlike most hosting providers, doesn’t compete on price alone. Instead, they strive to compete by offering premium service at the best price available. To that end, it is difficult to find a hosting provider with more services available with some of the most competitive prices on the net.

For new website owners, HostGator has partnered with Weebly to help them launch a new site as quickly as possible. HostGator also offers WordPress, Joomla!, Magento, Drupal and more with one click installations to enable anyone to setup a website using these leading CMS options in just a matter of minutes.

On the development side of the spectrum, they rely on cPanel and provide access to both MySQL and phpMyAdmin and even offer free migration services to their servers.

Prices starting at $3.01/Month

Features

  • Weekly Off-Site Data Backups
  • SpamAssassin spam prevention
  • MediaWiki wiki website hosting
  • CGI, Fast CGI, PHP 5, Ruby on Rails, Perl, Python, and SSL programming languages

Plans

Like so many others, HostGator offers three shared hosting plans that are designed for beginners to more advanced users that don’t want to invest in the more expensive VPS and dedicated server options.

Hatchling

  • Single Domain
  • Unlimited Disk Space
  • Unlimited Bandwidth
  • Instant Backups
  • Unlimited Sub Domains
  • Unlimited FTP Accounts
  • Unlimited MySQL Databases
  • Unlimited Email Accounts
  • $100 Google Adwords

Baby

  • Unlimited Domains
  • Unlimited Disk Space
  • Unlimited Bandwidth
  • Instant Backups
  • Unlimited Addon/Parked Domains
  • Unlimited Sub Domains
  • Unlimited FTP Accounts
  • Unlimited MySQL Databases
  • Unlimited Email Accounts
  • $100 Google Adwords

Business

  • Unlimited Domains
  • Unlimited Disk Space
  • Unlimited Bandwidth
  • Instant Backups
  • Unlimited Addon/Parked Domains
  • Unlimited Sub Domains
  • Unlimited FTP Accounts
  • Unlimited MySQL Databases
  • Unlimited Email Accounts
  • Dedicated IP Address
  • Toll-Free Number
  • Free Private SSL
  • $100 Google Adwords

Server Reliability and Uptime

As many of the other hosting providers, HostGator provides 99.9% uptime on all their servers. However, after using them for just a few months, you will find that they stay true to this claim. They also provide a guarantee to back this claim up. If your site is down longer than this guarantee, you will receive a credit on your next months bill. After years of hosting with HostGator, many users have yet to ever see their sites fail or ever be down, outside of scheduled maintenance and migrations.

Speed

If you run a small blog or site, you shouldn’t ever have any problem with your website. However, in my experience, once your site starts to grow, you could notice that it runs slower than it used to. In many cases, HostGator will blame this on your site and not their servers, but regardless of the problem, it is obvious that their servers, at least on the shared plans, aren’t always up to the task of hosting much larger sites. Still, for smaller blogs and even small business websites, the shared hosting servers provide more than enough power for a site to load fast.

Features and Software

HostGator has one of the best open source software selections available with more than enough apps for you to easily setup your website and even your online business, should you desire. It provides support for the leading CMS packages such as WordPress and also has access to many other applications for you to run forums and much more so you can create a more complete online presence that your visitors will love to frequent.

Customer Support

No one wants to have a problem with their website, but when you do need customer service, you want them to be friendly, courteous and knowledgeable so they can help you get back on track as quickly as possible. In all my dealings with HostGator, I found the customer service representatives to be friendly and skilled with all of HostGator’s web technologies. During the course of all my trouble tickets, they worked with me and communicated with me each and every time the status on my trouble changed. In most cases, problems were resolved within just a few short hours. For more complicated issues, they quickly escalated my issues to the next level for even more skilled support.

Still, not everyone has the same experience, with many bloggers stating that the live support has become slow and unresponsive and, in more extreme cases, difficult or impossible to use at all. While your experience may vary, HostGator still provides quality customer service today even if it is not the number one support in the business.

Final Thoughts

HostGator takes a slightly different approach by snagging new users with a Weebly easy site build interaction as well as a 45 day money back guarantee. And with free migration from an existing site and a range of common development languages and applications ready to go, they’re a good fit for more seasoned developers as well. On top of that you will find a huge selection of applications that are one click away from becoming a part of your site and its customer service is there to help you when you need it most. Whether you are a website newbie or a seasoned developer, HostGator has the features you need to get you started with your new web project in just a matter of minutes.

Prices starting at $3.01/Month

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